Payment & Delivery Information

Delivery Information

All items purchased from the Depot2U website include free delivery unless otherwise stated on the product’s webpage or below.

Orders placed before midday on a working day will be processed and dispatched the same day.

Larger items shipped on a pallet to remote UK locations such as NI, Outer Hebrides, Islands etc. may incur a small fee listed at the bottom of this page section.

Large Items (Over 30kg)

We will get in touch with you after you have placed an order if it is a large item over 30KG that needs to go on a pallet.

This is so we can establish a convenient delivery date with you and get any instructions that might make it easier to ensure your goods get to you quickly and safely. Large items will be shipped via the Pallet Network and arrive in a tail-lift vehicle.

This is curbside delivery so please bear in mind how you will then move goods once they arrive - you may need a pallet truck or multiple people to help you out, depending on the size and weight of the goods you have ordered.

Smaller Items (Under 30kg).

Free Parcel delivery using DX-Express.

Collection Option

You may also collect your order from our warehouse in Shrewsbury if you wish - see our contact page for our address.

Important: Some goods are shipped on pallets or in large crates. Please ensure your vehicle is suitable for collection before arriving.

Areas that may incur a delivery fee for palletised goods:

The below areas may incur a delivery fee for goods shipped on a pallet. Contact us if unsure.

  • KW1 - KW17 – Caithness & Sutherland (Highlands)
  • PA20+ – Isle of Bute, Inner Hebrides, and parts of Argyll & Bute
  • IV – Inverness and the Scottish Highlands
  • KA27 - KA28 – Isle of Arran & Isle of Cumbrae
  • AB10 - AB56 – Aberdeen and Aberdeenshire
  • PH – Perth and the Scottish Highlands
  • DD – Dundee and surrounding areas
  • KY – Kirkcaldy and Fife
  • HS – Western Isles (Outer Hebrides)
  • ZE – Shetland Islands
  • JE – Jersey (Channel Islands)
  • GY – Guernsey (Channel Islands)
  • IOW / PO30-PO41 – Isle of Wight
  • IM – Isle of Man
  • BT – Northern Ireland

Payment Information

Goods will not be shipped until full payment has been confirmed.

Pay directly on our Website via Card

Secure Payment Methods – We accept payments on our website via:

  1. Debit / Credit Card (processed securely at checkout)
  2. PayPal (supports all major credit and debit cards, no PayPal account necessary)

We do not store any card information.

Ensure your billing address matches the registered card address to avoid payment failures.

Receive an Invoice

We can also send an invoice to you, select this option at Checkout and we will send an invoice for you to pay.

Invoices can be paid via BACS / Bank Transfer, over the phone or we can send you a payment link for the exact amount.

BACS / Bank Transfer

Please ensure you provide your invoice number as a reference with any bank transfers.

BACS / Bank Transfers can be made to our parent company (Gwaza LTD) using the following details:

Account Number: 05645468

Sort Code: 55-50-05

Swift: NWBKGB2L

IBAN: GB12NWBK55500505645468